ERC Advisory (October 29, 2020)
This policy of no disconnection shall cover the billing period September 14, 2020 (effectivity of the Bayanihan to Recover as One Act) until December 31, 2020.
MCOs who have the ability to pay are encouraged to settle their bills within the original due date to help manage the cash flow in the energy supply chain and ensure continuous supply of electricity.
Government Offices, Government Agencies, Government Owned and Controlled Corporations, and other Government instrumentalities are not covered by this advisory.
Should you have further queries, please feel free to contact our customer service hotline at 1621 (Cruztelco), 0998-8440-609 (Smart), and 0917-7219-321 (Globe).
Thank you and stay safe.
Very truly yours,
JOSE RAUL A. SANIEL
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